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Thanks to COVID-19, the drive-through as you knew it is gone. Article by Mark Wilson | Fast Company. During COVID-19, dining rooms have closed, and many prudent people have avoided dining in restaurants altogether. It’s a heartbreaking situation for independently owned restaurants across the country, as countless mom and pops have closed their doors never…

The sandwich chain plans to update thousands of units by the end of 2020.

Rising costs, more demands from franchisors and discount strategies are all taking their toll on operators.